Terms & Conditions

Last updated: 5 August 2026. This website is operated by RETRETO NEXT LIMITED, Company No. 15166864, registered in England and Wales at Office 8929, 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA. Browsing this website or placing an order means you agree to these Terms and linked policies.

Product descriptions and images are intended to be accurate, but screen appearance and normal product tolerances may vary. An order is an offer to buy and is accepted after confirmation and payment processing. We may refuse or cancel orders for payment, stock, delivery address, obvious error, fraud or misuse issues.

Prices are shown in GBP and include VAT where applicable. UK delivery is free unless clearly stated otherwise. Delivery is UK only and usually takes 3-4 working days after dispatch, although courier delays, weather, bank holidays or events outside reasonable control may affect timing.

Returns may be requested within 30 days. Your statutory rights under the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015 are not affected. The product includes a 2-year warranty for normal home garden use.

Do not use the site unlawfully, provide false information, interfere with security, scrape content or copy it commercially. Website content, images, design and branding are owned or licensed for personal shopping use. Trusted third-party services may support checkout, payment, delivery, analytics and customer support. See our Privacy Policy for UK GDPR and Data Protection Act 2018 information.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or anything that cannot be excluded under UK law. These Terms are governed by the laws of England and Wales. Contact: [email protected] or WhatsApp +44 7935 860265.